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freemans UK

freemans UK

www.freemans.com
What is your customer experience with freemans UK?

freemans UK Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • freemans UK has 4.0 star rating based on 8 customer reviews. Consumers are mostly satisfied.

  • 20% of users would likely recommend freemans UK to a friend or colleague.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Buy from freemans", "Do not shop at freemans", "I have been happy up until now", "Ne aware of your catalogue and the amount you have with them.".

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Media from reviews

freemans UK - 906521WFC sundress
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Top freemans UK Reviews

Positive Review

"When an order been delivered"

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LOLVery good and quick efficient, also very pleasant customer service for Freeman's thank you. I would recommend other customers to use them

Critical Review

"No refund on a return, no response or help from customer servicesive"

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Ive been trying to get through to someone to help, its like pulling teeth I returned an item, I have the receipt, its almost a month and I havent heard...

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Mariaelena Jyq
map-marker London, England

When an order been delivered

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LOLVery good and quick efficient, also very pleasant customer service for Freeman's thank you. I would recommend other customers to use them

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Anonymous
map-marker Glasgow, Scotland

Help!

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Hi!

I accidentally canceled my Freemans direct debit.

Help me please!How can I restore it?

Thank you

Best regards Maria Korodi

Flat C 17 Littleport Street Norfolk King's Lynn

PE30 1PP

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Anonymous
map-marker Halesowen, Dudley

HOOMXA006910****

Ive tried to cancel packages I need to get south no one at home so please try and stop delivery as she is critical

Please please try and get it back to freemans

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Anonymous
map-marker Paddington, City Of Westminster

Missing items from my. Order like Hugo boss aftershave and the ladies numpers

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Problem was sorted this afternoon excellent management by members of staff and the gentleman I spoke was very helpful and also so pleasant to talk to

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User's recommendation: Buy from freemans

Jacek Jpq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Southampton, Southampton

Because I’ve been scammed, someone using my identity to buy things from you and it’s not me

Ive been I think Ive been scammed because Ive got a statement come up on my phone saying but I havent brought nothing from Freemans. Its a scam.

Someones using my identity to get stuff from you and I want it resolved as soon as possible cause its not me. Youve brought your stuff.

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Joanna W Zsb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Margate, Kent

Missing parcel

My parcel was delivered on Sunday, 1/12/24. The driver left it outside my front door.

Someone has taken it. I've checked all the neighbours; they do not have it.

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Anonymous
map-marker Hornsea, East Riding Of Yorkshire

Locked out of my account

I recently had a problem with a fraudulent action on my account.

Since I spoke to your fraud dept, I have been locked out of my account it will not let me sigh in, it keeps saying it doesnt recognise my details..

I will need to get in to make payments as I do not want to incur interest.

Can you please help.

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Sheila B Gmr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rayleigh, Essex

No refund on a return, no response or help from customer servicesive

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Ive been trying to get through to someone to help, its like pulling teeth

I returned an item, I have the receipt, its almost a month and I havent heard anything I cant get through to anyone

I know Im old and not very computer savvy but I have never had so much trouble with any other company

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User's recommendation: Do not shop at freemans

Kathleen W Rxb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ashford, Kent

No rate given because of what happened when I purchased from them

Contains 1 confidential file for company representatives

I ordered a cooker and paid cash for it and the money came straight out of my bank didn't receive a comformation email so phoned them up the next day was told the order had gone through OK and was being processed at warehouse and I wouldnt get an email till it was being shipped but was reassured order had gone through later that day got a text saying order cancelled because they had put wrong price on item but have not received a refund

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Beryl B Ewn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newton Aycliffe, Durham

My email changed

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I have account but it will not except my email address to reset my password if you except my email today

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Pj Ogp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Margate, Kent

Not paying correct commission

To complain about my commission that hasnt been paid into my account since February. I have been a customer for many, many years & they have never come up with these excuse of using an offer code.

I have always been paid 10% of the payments I have made.

Its in my contract

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User's recommendation: I have been happy up until now

Anonymous
map-marker Nottingham, Nottingham

Account query

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Had advice doesnt make much sense but I think I have sorted it myself Thankyou said I was behind with payments no true almost paid up now so will not be using them again

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Susan c Qqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

906521WFC sundress

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freemans UK - 906521WFC sundress

I wore the dress to go away on 5.6.23. I then wore it on 19th to return home and when i stood up from my seat the back of the dress had come away from the elastic part on the back. I think the dress should last longer than wearing twice.

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Preferred solution: Full refund

E-commerce Talks

Art for Your Home Not Museums

Art for Your Home Not Museums

Mar 7, 2022

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David Afremov
David Afremov

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Lesley S Xus

I can't add my order

I have received an email to say my item is back in stock, although my size looks in stock it wont add to basket

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Cons:
  • Can not speak to anyone

Preferred solution: The item that I am interested in

Karen T Ubk

Unknown bill

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Good afternoon, im writing on behalf of my dad, hes been sent a bill of£587.87 from a company called lowell. He is not aware of this bill as hes not got an account with yourselves and another catalogue called grattan. I would be greatfull if you could investigate this matter, as i can assure you this is NOT my dads, his name is james sells.

Regards karen thornton (doughter).

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Cons:
  • Have not been a customer

Preferred solution: Apology

User's recommendation: Ne aware of your catalogue and the amount you have with them.

Dayanira Loh

Can't log in to my account

I cant log in, when I request to reset my password you are not sending me the link to my email.frustrating

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Preferred solution: My password reset so I can make an orderly

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